Support

BioResonance Support

Need help with the app, a Bluetooth sensor, Apple Health permissions, or App Store review? Email support@hrvbioresonance.com.

Quick setup

1. Use a compatible Bluetooth heart-rate sensor that provides RR intervals. A Polar H10-style chest strap is recommended.
2. Allow Bluetooth permission when prompted.
3. Connect the sensor before starting a readiness test or training session.
4. For Apple Health sync, open Settings inside BioResonance and authorize the requested Health permissions.

Troubleshooting

The start button is disabled

Connect a compatible RR sensor first. Sensor-based tests require real beat-to-beat interval data.

The signal quality is low

Make sure the strap is snug, the electrodes are slightly moist, and you are sitting still during the readiness test.

Apple Health data is not appearing

Open the iPhone Health app, check Sharing → Apps → BioResonance, and confirm the required permissions are enabled.

Response time

Support emails are normally reviewed within 2 business days.